Change is a Threat or an Opportunity

The speed of organizational change has been accelerating. Disruption. Reorganization. New leadership. Retrenchment. Competitive threats. By any name, change is absolutely expected, often feared and seldom understood. When someone “moves your cheese,” and you face a corporate development that will rock your world, how will you respond? Having been through several mergers and countless acquisitions in read more…

Weaknesses of our virtues 

Many firms exalt sales people and other top performers for their go-get-‘em qualities: quick-wittedness, self-confidence, assertiveness, ingenuity, and initiative – even perfectionism.  We often cultivate and reward the behaviors we value in ourselves. As we grow, we recognize that complementary skill sets are essential to round out the capabilities of the team.  As leaders, we read more…

I’m sorry. You’re forgiven. Let’s move on: The art of apologizing

By Gerri Leder If only apologies were that easy; they’re not. Many of us find it painful to concede fault, to acknowledge when we’re wrong. I often struggle with making a pure apology, one that skips a defense of my actions or worse. Apparently, I’m not the only one. Remember last spring’s well-publicized United Airlines read more…